Terms of Service
Last Update:
December 11, 2024
ATTENTION NOTE:
It is crucial to read these Terms of Service
BEFORE accessing or using our Services.
These Terms of Service govern your access to and use of our Services (Websites, Apps, and other products, collectively referred to as “Services”). Access to and use of our Services is also governed by our Privacy Policy, which is incorporated herein by reference.
In these Terms of Service, we outline what
you can expect from us as you access or use our Services and what we expect
from you.
Along with these Terms of Service, we encourage
you to read our Privacy Policy (link) which informs you about the processing of
your personal data that you provide us when access or use our Services.
UNDERSTANDING
OF THESE TERMS OF SERVICE IS IMPORTANT. PLEASE READ IT CAREFULLY.
TO
ACCESS AND USE OUR SERVICES, YOU MUST ACCEPT THESE TERMS OF SERVICE.
1.1. These Terms of Service is a legally binding contract between you and HYPERHUG LTD, a company under laws of Republic of Cyprus, with its address at: 156 Ellados st., 3041 Limassol, Cyprus (“HYPERHUG”, “we”, “us”, “our”).
Before accessing or using the Service, including browsing
any of our Websites or installing any of our Apps, you must read these Terms of
Service and our Privacy Policy (link)
and agree to these Terms of Service.
1.2. By accessing and using our Services, you represent and warrant that:
a)
You are at least 13 years old.
b) Before accessing or using our Services, you and your parent (or legal guardian) have carefully read these Terms of Service and our Privacy Policy (link), understood their contents, including your legal obligations, and agree to their provisions.
c) You have the right, authority, and capacity to enter into these Terms of Service and abide by their terms and conditions.
d) You will not access or use our Services for any purpose other than those for which we make our Services available.
e) You will not access our Services through automated or non-human means, whether through a bot, script, or otherwise.
f)
You
have not breached these Terms of Service (e.g., by using cheats in our Apps) at
any time before entering into this agreement, unless such breach was resolved
to our satisfaction and your access to any of our Services was explicitly
reinstated.
g)
You will not breach these Terms of Service.
h)
Your use of our Services does not violate any
applicable law or regulation.
We will cease providing you with any of our
Services if it comes to our knowledge that any of your representations and
warranties are or were not true.
If you are aware of anyone who does not
comply with our criteria to access and use our Services, please contact us at [email protected].
1.3. Our Services are not intended for, and may not be accessed or used by, individuals under the age of 13. A higher minimum age may apply depending on the required age rating of our Services and applicable laws, including contract law.
If you are under the required age, your parent or legal guardian must provide consent on your behalf for you to access or use our Services.
If you’re a parent or legal
guardian, and you allow your child to access and use our Service, then you’re
responsible for your child’s activity on the relevant Service.
1.4. We grant you a personal, worldwide,
revocable, limited, non-transferable, non-sublicensable and
non-exclusive license to access and use our Services for personal and
non-commercial purposes in accordance with these Terms of Service, with the
understanding that certain features are available only for particular Services
and/or for payment.
Any breach of these Terms of Service will
result in the immediate termination of your license to access and use our
Services.
1.5. Our Services may not be used in
connection with any commercial endeavors except those that are specifically
authorized or approved by us.
1.6. We reserve the right to make changes to our Services.
We may modify, eliminate, suspend, or discontinue access to and availability of our Services, including any specific features and their content (e.g., paid features and content), at any time without prior notice or liability.
Your access to and use of our Services do not entitle you to the continued provision or availability of our Services, including any specific features and their content (e.g., paid features and content).
1.7. OUR SERVICES ARE PROVIDED “AS IS.”
EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS
MAKE NO REPRESENTATION AND OFFER NO WARRANTY (EXPRESS, IMPLIED, STATUTORY, OR
OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES AND
REPRESENTATIONS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND
QUIET ENJOYMENT. WE DO NOT WARRANT OR REPRESENT THAT OUR SERVICES WILL BE
UNINTERRUPTED, ACCURATE, OR ERROR-FREE, OR THAT ANY INFORMATION WILL BE SECURE
OR NOT LOST OR ALTERED.
1.8. We make no representation that our
Services, including any specific features and their content, are accessible,
appropriate, or legally available for use in your jurisdiction. Accessing and
using our Services is prohibited from territories where such activities would
be illegal. You access and use our Services at your own initiative, and you are
responsible for complying with local laws.
1.9. You agree and acknowledge that it may be
necessary to change, expand, enhance, develop, or improve our Services to ensure
proper functioning, reliability, safety, security, and a certain level of user
experience.
1.10. You agree and acknowledge that the
availability of our Services may depend on the third party from which you
receive access to our Services, including app stores (“Third-Party Access
Providers”).
You agree to pay all fees charged by the
Third-Party Access Providers in connection with our Services.
You agree to comply with, and understand that
your license to use our Services is conditioned upon your compliance with, all
applicable agreements, Terms of Service, and other documents of the Third-Party
Access Providers.
You acknowledge that Third-Party Access
Providers are third-party beneficiaries of these Terms of Service and have the
right to enforce them.
1.11. PLEASE CAREFULLY READ THE CLASS ACTION
WAIVER IN THE SECTION “CLASS ACTION WAIVER CLAUSE” OF THESE TERMS OF SERVICE.
IT AFFECTS HOW DISPUTES ARE RESOLVED BETWEEN
YOU AND HYPERHUG LTD.
IT INFORMS YOU OF YOUR OPT-OUT RIGHTS.
NOTE: Depending on where your location, you
may have rights under applicable laws and regulations that cannot be waived.
Nothing in these Terms of Service limits any such rights under those laws.
2. Authorized access to our Services
2.1. Our Services may require the use of an
Account to access and use them.
2.2. To access and use our Services, you can:
If you log into our Services using a Third-Party Service, you represent and warrant that:
a) your access to and use of our Services through the Third-Party Service account comply with the applicable terms and policies of the Third-Party Service; and
b) you meet the minimum age requirement prescribed by applicable laws for using the Third-Party Service.
2.3. All actions taken under your Account
will be attributed to you.
You are responsible for all activities
occurring under your Account.
2.4. All information related to your Account will
be processed in accordance with our Privacy Policy (link) and/or the privacy policies of the Third-Party
Service (e.g.,
Apple or Google).
2.5. You should not share your Account with
anyone except for your parents or legal guardians.
2.6. You are responsible for taking all
reasonable steps to ensure that no unauthorized person has access to your Account.
If you believe your Account has been
compromised, please contact us at [email protected].
2.7. We disclaim all liability for any claims,
damages, losses, costs, or expenses arising from
unauthorized use of your Account.
3. Use of our Services
3.1. You acknowledge and agree that our
Services and your Account are designed and intended for personal use on an
individual basis.
You may not access or use our Services for any purpose other than that
for which we make our Services available.
3.2. You acknowledge and agree that taking any of the following actions constitutes a material breach of these Terms of Service, and therefore, you MUST NOT:
a) Unauthorized
Use or Access:
· Use our Services for any commercial, political, or religious purposes.
· Resell, rent, lease, loan, sublicense, distribute, or transfer rights to our Services.
· Make unauthorized access to or use of our Services.
· Attempt to bypass measures designed to prevent unauthorized access to our Services.
b) Modifications and Derivatives:
· Decipher, decompile, disassemble, or reverse engineer any part of the Services.
· Systematically retrieve data related to our Services to create a collection, database, or directory without our written permission.
· Make any copy, modification, adaptation, improvement, enhancement, translation, or derivative work of our Services.
· Use our Services for creating a competing or substitute product, service, or software.
c) Interference with Services:
· Circumvent, disable, or interfere with security features of our Services.
· Interfere with, disrupt, or create an undue burden on our Services or networks connected to them.
d) Illegal or Unlawful Activities:
· Share or use our proprietary information or intellectual property to create unauthorized applications, accessories, or devices.
· Use our Services to advertise, solicit, or spam others, including chain letters and junk email.
· Buy, sell, or attempt to sell accounts for real money or equivalents.
· Engage in any action that conflicts with these Terms of Service or our Privacy Policy (link).
· Use our Services in any way inconsistent with applicable laws or regulations.
e) Harmful Actions:
· Use or distribute cheats, scripts, bots, mods, or unauthorized automated systems (e.g., spiders, robots, scrapers).
· Upload or distribute files containing viruses, worms, trojans, or malicious programs.
· Gain an advantage through bugs or exploits.
· Use methods (e.g., signs) to make your nickname invisible or gain unfair advantages.
· Engage in framing, linking, or making our Services available on networks for multiple users without authorization.
f) Respect for Others and the Platform:
· Discredit players (e.g., by creating fake accounts).
· Upload, transmit, or generate content that is hateful, abusive, obscene, pornographic, or otherwise offensive.
· Use language or content that is racist, sexist, discriminatory, abusive, obscene, or disruptive.
· Threaten, harass, or disparage others or harm our Services’ reputation.
3.3. You can report information shared in any
manner by users of our Services, including but not limited to:
a) Discriminatory,
hateful, violent, bullying, or harassing information.
b) Information
that glorifies violence, self-harm, or harm to others.
c) Encouragement
of illegal activities such as drug trafficking, hacking, or criminal behavior.
d) Information
violating intellectual property rights, including copyright infringement,
plagiarism, or unauthorized use.
e) Sexually
explicit or adult information.
f) Deceptive or
false election-related information.
g) Dissemination
of false information, misinformation, or conspiracy theories.
h) Information
intended to deceive, scam, or distribute malware or spam.
3.4. You
MUST:
a) Access and use our Services fairly and respectfully.
b) Respect all individuals, including users of our Services, community members, our personnel, and anyone else associated with our Services, at all times.
c) Keep your Account and the device you use to access our Services secure.
d) Report any discovered bugs or exploits.
e) Stay updated with all patches and updates.
f) Comply with these Terms of Service.
g) Comply with all applicable laws and regulations.
3.5. Any breach of your obligations stated in this Section, or any breach of any other obligation of yours under these Terms of Service, will result in the immediate termination of your license to access and use our Services.
3.6. Violating any of these Terms of Service may result in temporary or permanent restrictions being applied to your Account.
We may, in our sole discretion, suspend or terminate your access to the Service at any time without notice.
3.7. To report any violation of
the Terms of Service, please contact us at [email protected].
4. Communication in our Services
4.1. Our Services may provide you with
opportunity to communicate with other users.
4.2. Every act of communication, including
via text-chat, voice-chat, server name or nickname, must be compliant with the
Terms of Service and applicable laws and regulations.
4.3. When you disclose, share, or transmit
any information to others in any manner, you acknowledge that others may use
that information globally and in any form.
If you do not want others to have such
capabilities, please refrain from communicating with other users through our
Services.
4.3. We encourage you to communicate with
others carefully and, also, think of your safety and security first.
4.4. To avoid violating your rights, these
Terms of Service, or any applicable laws, we encourage you to take additional
steps to confirm that individuals are indeed the ones you intended to share a
digital space with.
There is always a risk that someone may
communicate with you under false pretenses or with malicious intent.
We encourage you to be discreet about any
information you choose to share unless you are confident in the identity of the
other user.
4.5. In case of any problem or concern:
· notify your parent or legal guardian.
· contact us at [email protected].
4.6. By using our Services, you agree to
monitor how our Services are used and to report any misuse of our Services or
any information accessible via our Services.
4.7. We disclaim all liability for any
claims, damages, losses, costs, or expenses arising from the functioning,
access to, or use of the communication features of our Services.
5.1. We own all rights, title, and interest
in and to our Services.
5.2. All rights, title, and interest in and
to our Services not expressly granted in these Terms of Service are reserved by
HYPERHUG LTD.
5.3. Except as expressly permitted in these
Terms of Service, you may not:
a) Copy, modify,
or create derivative works from our Services.
b) Download,
display, or use any information from our Services in publications or public
performances for commercial purposes.
c) Distribute,
transfer, sublicense, lease, lend, or rent our Services to any third party.
5.4. You retain all rights, title, and
interest in and to User Content you share within our Services.
User Content is all information protected
under applicable intellectual property laws that you actively share in our
Services.
5.5. You are solely responsible for the
accuracy, content, and legality of User Content.
5.6. By submitting, providing, or otherwise
making User Content available to us, you grant us a non-exclusive,
royalty-free, transferable, sub-licensable, worldwide, irrevocable and
perpetual license to access, use, host, cache, store, reproduce, modify, create
derivative works, transmit, display, disclose, publish and distribute User
Content.
5.7. You hereby irrevocably assign to
HYPERHUG LTD all right, title, and interest in and to any aggregated statistics
or data derived from your use of our Services (including, for example,
compilations of User Content and aggregate user review ratings), as well as any
reviews, feedback, suggestions, or ideas you provide about us or our Services
(collectively, “User Derived Materials”).
If, for any reason, this assignment is not
effective, you grant HYPERHUG LTD a non-exclusive, royalty-free, transferable,
sub-licensable, worldwide, irrevocable, and perpetual license to access, use,
host, cache, store, reproduce, modify, create derivative works from, transmit,
display, disclose, publish, and distribute the User Derived Materials.
5.8. You agree and acknowledge that HYPERHUG
LTD is not required to provide any attribution, notice, or other information
regarding your copyright or other proprietary rights when using your User
Content and User Derived Materials.
5.9. You agree and acknowledge to indemnify HYPERHUG
LTD and its successors, subsidiaries, affiliates, suppliers, licensors,
partners, and the officers, directors, personnel, employees, agents, and
representatives of each of them (collectively, “Protected Parties”) and hold HYPERHUG
LTD and the Protected Parties harmless from any and all claims and expenses,
including attorneys’ fees, arising from User Content and User Derived Materials
and/or your failure to comply with these Terms of Service.
5.10. In connection with User Content and
User Derived Materials, you affirm, represent, warrant and covenant that:
1) You have the
written consent of each and every identifiable natural person in User Content
and User Derived Materials, if any, to use such person’s name or likeness in
the manner contemplated these Terms of Service, and each such person has
released you from any liability that may arise in relation to such use;
2) You have
obtained and are solely responsible for obtaining all consents as may be
required by applicable law to submit any User Content and User Derived
Materials relating to third parties;
3) User Content,
User Derived Materials, and our use of them will not violate any law or
infringe any rights of any third party, including but not limited to any
intellectual property rights and rights related to personal data;
4) We may
exercise the rights to User Content and User Derived Materials granted by you
under these Terms of Service without liability for payment of any guild fees,
residuals, payments, fees, or royalties payable under any collective bargaining
agreement or otherwise.
5.11. We reserve the right, at our sole
discretion, to remove User Content and User Derived Materials at any time,
without notice, if we determine that they are objectionable or in breach of
these Terms of Service.
5.12. We are not responsible for any User
Content and User Derived Materials.
We disclaim all liability for any claims,
damages, losses, costs, or expenses arising in any way from User Content or
User Derived Materials.
6. Access to and use of Third-Party Services
6.1. Our Services may provide you with means
(e.g., links, buttons, or functionalities) to access third-party websites,
apps, or other products (collectively, “Third-Party Services”).
6.2. We do not control these Third-Party
Services and are not responsible for any aspect of them. We do not endorse or
make any representations regarding their reliability or quality.
6.3. You acknowledge and agree that your
access to and use of Third-Party Services is entirely at your own risk.
6.4. You should take necessary precautions
when accessing Third-Party Services, including protecting your personal data.
6.5. We disclaim all liability for any
claims, damages, losses, costs, or expenses arising from your access and use of
Third-Party Services.
7. Information in our Services
7.1. You acknowledge and agree that your
access to and use of our Services and any information accessible via our
Services is at your sole risk.
7.2. You acknowledge and agree that any
information accessible through our Services does not reflect our views,
opinions, or endorsements in any way.
7.3. We disclaim all liability for any
losses, damages, or adverse effects that may arise from your reliance on or use
of any information accessible via our Services, including but not limited to
misunderstandings, miscommunications, or offense taken from such information.
7.4. We disclaim all liability for any
claims, damages, losses, costs, or expenses arising from errors, omissions,
unintended technical inaccuracies, or typographical errors in our Services or
any information accessible via our Services, as well as for any violations of
ethical or moral standards applicable in your community.
8. Payments and Refunds
8.1. Our Apps may support in-app purchases. All in-app purchases are made exclusively through Third-Party Payment Processors (e.g., Apple Payments and Google Payments).
We do not support payments through any other third parties.
If you complete a payment through a third party other than the authorized Third-Party Payment Processors, we disclaim all liability for any claims, damages, losses, costs, or expenses arising from the consequences of using any unauthorized third party, including, but not limited to, loss of money, loss of account access, or loss of its content.
8.2. You are responsible for keeping your payment data secure.
8.3. All your payments related to our Services are final and non-refundable or exchangeable, except as required by applicable law.
8.4. You may request a refund from the relevant Third-Party Payment Processor in accordance with its refund policy.
8.5. We reserve the right to suspend or terminate your access to the Service if we detect any fraudulent, abusive, unauthorized, or other suspicious activities to prevent abuse.
9. Access and use by children
9.1. We have implemented security measures to
restrict the use of our Services by children under the age of 13.
Any attempt to bypass these safety measures
constitutes a severe breach of these Terms of Service and will result in
the immediate termination of your license to access and use our Services.
9.2. INFORMATION ACCESSIBLE VIA OUR SERVICES
DOES NOT INCITE, INDUCE, OR OTHERWISE PROMOTE ANY INAPPROPRIATE BEHAVIOR OR
ACTIVITY THAT VIOLATES THE RIGHTS OR INTERESTS OF CHILDREN.
9.3. HYPERHUG LTD prohibits the
grooming of children using our Services, defined as a set of actions aimed at
establishing a connection with a child to lower the child’s inhibitions in
preparation for sexual abuse, trafficking or other exploitation.
9.4. If you believe that a child is in danger
of or has been subject to abuse, exploitation or been trafficked, contact your
local law enforcement immediately.
If you have already made a report to law
enforcement and still need help, or you have concerns that a child is being or
was endangered using our Services, please contact us at [email protected].
10. Class Action Waiver
PLEASE
READ THIS SECTION CAREFULLY BECAUSE IT LIMITS THE MANNER IN WHICH YOU MAY SEEK
RELIEF FROM US.
10.1. You and we shall make every effort to
promptly resolve, through good-faith negotiations, any dispute, claim or
controversy arising out of or relating to these Terms of Service, including
those concerning its performance, breach, termination, or invalidity.
10.2. You and we will not without the consent
of both parties:
● seek to bring,
join, or participate in any class or representative action, collective or
class-wide arbitration, or any other action where another individual or entity
acts in a representative capacity (e.g., private attorney general actions); or
● consolidate or
combine individual proceedings or permit another to do so without the express
consent of all parties to these Terms of Service.
10.3. Class action lawsuits, class-wide
arbitrations, private attorney-general actions, and any other proceeding where
someone acts in a representative capacity aren’t allowed. Nor is combining
individual proceedings without the consent of all parties.
11.1. To the fullest extent allowed by law, the rules in
these Terms of Service apply. If any part cannot be enforced, the remaining
provisions still apply.
11.2. HYPERHUG
LTD and the Protected Parties are not responsible for indirect, incidental,
special, consequential, or exemplary damages. This includes, but is not limited
to, lost profits, lost goodwill, lost data, or any other intangible losses
related to your access or use of our Services or these Terms of Service,
regardless of how the claim arises and even if HYPERHUG LTD and the Protected
Parties have been told such damages were possible.
11.3. Our total
liability to you for all claims related to your use of our Services is limited
to the amount you actually paid us for that use. This limitation is a
fundamental part of our contract with you.
11.4. You agree
to protect, defend, and hold harmless HYPERHUG LTD and the Protected Parties from any claims, losses, damages, or expenses
(such as reasonable attorneys’ fees) arising from:
11.5. If a claim arises for which you must indemnify HYPERHUG
LTD and the Protected Parties, we may choose to defend that claim. You will
cooperate fully and will not settle without the written consent of HYPERHUG LTD
and the relevant Protected Parties.
11.6. Nothing in this Section limits any other rights or
remedies we may have under these Terms of Service or applicable laws.
12. Copyright notice and takedown procedures:
12.1. If you believe that any materials
accessible on or through our Services infringe your copyright, you may request
their removal or the removal of access to them.
Please contact us at [email protected] and provide us with the following
information:
a) Identification
of the copyrighted work you believe to be infringed: describe the work, and,
where possible, include a copy or the location of an authorized version of the
work.
b) Identification
of the allegedly infringing material and its location: describe the
material and provide any other pertinent information that will help us locate
it.
c) Your contact
information, including your name, address, telephone number, and, if available,
email address.
d) A statement of
good faith: a statement that you have a good faith belief that the use of the
material in question is not authorized by the copyright owner, its agent, or
the law.
e) An accuracy
and authority statement: a statement that the information provided is accurate
and, under penalty of perjury, that you are the copyright owner or are
authorized to act on the copyright owner’s behalf.
f) A signature or
electronic signature of the copyright owner or authorized representative.
12.2. To protect the rights of copyright
owners, we maintain a policy to terminate the license to access and use our
Services for anyone involved in copyright infringement.
13. Characteristics of these Terms of Service:
13.1. To the fullest extent permitted by
applicable law, these Terms of Service shall be governed by the laws of the
Republic of Cyprus (to the exclusion of its conflict of law rules).
13.2. The relationship between you and HYPERHUG
LTD is
that of independent contracting parties, and nothing in these Terms of Service
will be construed to designate either party as an agent of the other. Without
limiting the foregoing, neither party will have the authority to act on behalf
of or bind the other party in any way, including making representations,
warranties, or executing agreements. These Terms of Service do not create an
association, joint venture, or partnership, nor do they impose any partnership
obligations or liabilities on any party.
13.3. We may assign our rights and
obligations under these Terms of Service to any of our affiliates,
subsidiaries, parent companies, joint ventures, successors, or other related
entities. Such assignments will not affect your rights or obligations under
these Terms of Service.
13.4. These Terms of Service, along with any
documents or information referenced herein, constitute the entire agreement
between you and HYPERHUG LTD relating to the subject matter contained within.
All other communications, proposals, or representations with respect to the
same subject matter are excluded.
13.5. No waiver by HYPERHUG LTD of any term
or condition set forth in these Terms of Service shall be deemed a continuing
waiver of such term or condition, nor shall it be deemed a waiver of any other
term or condition. Any failure by HYPERHUG LTD to assert a right or provision under these
Terms of Service shall not constitute a waiver of such right or provision.
13.6. If, for any reason, an arbitrator,
arbitral tribunal, or court of competent jurisdiction finds any provision of
these Terms of Service, or any portion thereof, unenforceable, that provision
shall be enforced to the maximum extent permissible to reflect the intent of
these Terms of Service. The remainder of these Terms of Service shall continue
in full force and effect. A printed version of these Terms of Service shall be
admissible in arbitral, judicial, or administrative proceedings.
14. Amendment of these Terms of Service:
14.1. We reserve
the right to change these Terms of Service at any time.
If any changes to these Terms of Service may
affect your access and use of our Services, we’ll strive to notify you through
our Services notifications, or your email address associated with your Account.
Any other changes will be notified to you
only by updating the “Last updated” date of these Terms of Service. You waive
any right to receive specific notice of each such change.
14.2. Once we
change these Terms of Service, the updated version will become legally binding
on you immediately after it is posted online, unless otherwise stated in these
Terms of Service.
If some changes to these Terms of Service
require prior notice for their validity, those changes will take effect only
after the expiration of the notice period required by these Terms of Service
and applicable laws and regulations.
If you are located in a jurisdiction that
requires prior notice of changes for them to be valid, the changes will take
effect only after the expiration of the notice period required by the
applicable law of your specific jurisdiction.
14.3. If you do
not agree to the changes in these Terms of Service, regardless of whether you
notify us at [email protected], we kindly
ask that you cease accessing and using our Services.
It it is essential that all users follow the
same rules. Therefore, we encourage you to reach out to us with any questions
or concerns at [email protected].
14.4. Your
continued use of our Services after the effective date of an updated version of
these Terms of Service will indicate your acceptance of these Terms of Service
as modified.
15. Termination of these Terms of Service:
15.1. The termination of these Terms of Service results in the cessation
of your access to our Services and the deletion of your Account.
15.2. We reserve the right to terminate these Terms of Service at any
time, at our discretion and without liability, if we have reason to believe
that your access and use of our Services violate these Terms of Service, pose
risks to our rights and interests, or infringe applicable laws and regulations.
15.3. You have the right to terminate our Terms of Service at any time by
contacting us at [email protected].
15.4. Upon termination of these Terms of Service, all provisions of these
Terms of Service that by their nature, should survive termination, shall
survive termination, including, without limitation, the provisions on dispute
resolution and arbitration, all ownership provisions, warranty disclaimers, and
limitations of liability.
16. Contact information:
16.1. If you have questions or comments about these Terms of Service and
our Privacy Policy (link), you
may contact us at [email protected].
16.2. When you contact us, we expect our staff to be polite and
respectful. We expect the same of you. If you are rude to or abuse or threaten
our staff we may restrict you to contacting us by email or refuse to support
you any further. If your behavior suggests a risk to our staff, our community,
or our business, we may escalate the matter to law enforcement.